SHA Terms & Conditions
Last Updated April 12, 2025
NOTICE: These updated Terms of Use will take effect for existing users on April 13, 2025. For new users, the updated Terms of Use are effective immediately upon acceptance.
Terms of this Course and Course Purchaser Agreement
All programs, products, courses or services provided are owned by SHAlliance, LLC (“Company” or “we” or “us” or “our”). The term “you” or “your” refers to any user or purchaser of said program(s), product(s), course(s), or service(s) (the “Course”). These Terms and Conditions of Use (“Terms”) govern and define how you are allowed to use and access Company’s Course. We reserve the right to update and change these Terms at any time, and will update them accordingly with the ‘date last updated’ at the top of this page.
You are legally bound to these Terms whether or not you have read them. If you do not agree with any of our Terms, please email us at shacertifications@gmail.com and we will make reasonable efforts to remove your name, email and access to our Course(s).
These Terms require the use of arbitration to resolve disputes and class action waiver terms apply. You and the Company agree to submit unresolved disputes to an arbitrator and not to sue in court in front of a judge or jury. Refer to Section below.
Your Course Use and Consent
When you purchased a Course from us, you were given a reasonable notice that these Terms existed. By moving forward with your purchase of the Course and further access of the Course, you agreed and continue to agree to abide by these Terms as well as any disclaimers and privacy disclosures contained in these Terms.
You agree you are at least 18 years old or of legal age in your applicable jurisdiction to access the Course. Access of our Course(s) and related materials by a minor is a violation of use, and we reserve the right to terminate your access if such an issue is discovered.
License(s)
Limited License. Subject to and in accordance with these Terms and other guidelines or instructions we include in the Course, we grant you a limited, non-transferable, non-sublicensable, non-exclusive, revocable license (“License”) to make individual use of the Course, including any courses purchased by you. Your purchase of any Course only entitles you to view that Course in accordance with the foregoing License, and is not a purchase of the software or content constituting or included in the Course. More specifically, unless explicitly authorized in these Terms or by the owner of the materials, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium (including by email or other electronic means) any material from the Course(s). You may, however, from time to time, download and/or print one copy of the individual pages of the Course for your individual use, provided that you keep intact all copyright and other proprietary notices.
The License is for individual use. You may not assign or transfer any of your rights or obligations under this Section or these Terms to any person or entity and any attempt to do so is void. You may not share access to the Course, Course content, or jointly view Course materials, modules, or content with another user at any time. You may not broadcast the Course to others.
We reserve the right to terminate your access to the Course at any time if we find that you have violated these Terms. We will make every attempt to notify you of any violation of these Terms and give you an opportunity to remedy the violation. However, if you fail to remedy the violation or continue to Violate the Terms, we will terminate your access to the Course with no refund of tuition or fees.
Tuition, Fees and Refunds
Tuition: Tuition for Courses are set forth on the Website. We reserve the right to change Course Tuition and/or Fees at any time.
Refunds: We want you to be satisfied with your purchase but we also want you to give your best effort to apply all of the strategies in the Course. We cannot guarantee a refund due to any mental, nervous or psychological conditions that prevent you from completing this program. We offer a 14-day refund period for purchases of Courses.
In the event that you decide your purchase was not the right decision for you or your business, contact our Support Team at shacertifications@gmail.com and let us know you’d like a refund by the 14th day at 11:59 MST. You must include your contact information, and your enrolled full name and email address with your request for a refund.
After day 15, all payments are non-refundable and you are responsible for full payment of the tuition and fees for the program regardless if you complete the program. You may be considered for a credit toward a future SHA event at the discretion of SHAlliance, LLC. In the instance of this special exception, you are required to complete a minimum of 3 tuition payments, or pay the pro-rated percentage of the Course tuition based on the number of lessons and modules completed, as well as events attended, whichever is greater.
Please note that there is a $250 non-refundable fee for administrative time and credit card processing.
Prices Policy: All prices posted on our websites are subject to change without notice. The Company reserves the right to revise its prices at any time prior to accepting an Order.
Termination
You have the right to terminate your use and access to any of our Course(s). Please send an email to shacertifications@gmail.com to initiate this process. Termination will not excuse you from further payment. Upon confirmation of your termination, any and all outstanding balances will become immediately due and payable. Any existing balance that remains after 30 days from the date of termination will be sent to a collections agency, and you agree to be responsible for any additional charges, fees or costs associated with such a collection effort, including but not limited to reasonable attorney’s fees and court costs.
Our Right to Terminate
SHAlliance, LLC also has the right to terminate your enrollment and access to our Course(s) at any time and for any reason. We will notify you if we are anticipating termination and will allow you a reasonable opportunity to respond to our concerns, except for when a breach of these Terms occurs in which case SHA has the right to terminate your enrollment and access immediately without notice. Common concerns include: 24+ months enrollment time in the program without advancement through the modules, lack of attendance at any in-person events, misleading, negative, or harmful posts or dialogue related to SHA, SHAlliance LLC, our students, other Course attendees, or our Certification Program.
In the event we decide to terminate your enrollment, your access will be revoked and we will cancel any recurring payments. You will not receive a refund for any previously paid tuition.
You agree not to slander, defame, or file complaints against SHAlliance LLC based upon the fact that you were terminated.
Intellectual Property
All images, text, designs, graphics, page layout, icons, videos, logos, taglines, trademarks and service marks are owned by and the property of SHAlliance, LLC or the properly attributed party. It is a violation of federal law to use any of our intellectual property in whole or in part, and modification of any materials contained on provided in the Course is illegal and may be prosecuted to the fullest extent permissible should we choose to do so, including seeking financial penalties (damages) and/or an injunction forcing you to stop using our intellectual property immediately.
You may:
Access the Course for your individual use (if additional members of your team need to access the Course, you must purchase additional Courses at one per each team member);
Download and/or print any Course materials for your individual use in your business (if additional members of your team need to download and/or print any materials from the Course, you must purchase additional Courses at one per each team member);
You may not:
Re-sell or trade your access to the Course;
Share the Course with anyone else who has not yet purchased it or opted to receive it;
Reprint any portion of the Course, except as set forth above and for your own individual use;
Republish any of the Course, in part or in whole;
Distribute any of the materials contained in the Course or related materials and/or communications as your own;
Reproduce and alter any part or whole of the Course for distribution as your own work;
Claim ownership or use over any of our intellectual property without our prior written consent, which includes (but is not limited to): copyrights such as course materials, worksheets, workbooks, lessons, videos and more; trademarks such as names, logos, tag-lines or other unique source identifiers; or trade dress including the look and feel of the Course (and its related communications and materials);
Use our Course or any related materials and/or communications in an unlawful way or for any illegal or unlawful purpose(s).
Sexually Explicit Material
The Course(s) may contain sexually explicit material in the form of illustrations, literature, videos, interviews, suggested reading material, and others. You acknowledge the presence of these materials in the Course(s) and their relevance to the specialized training that you are receiving. You certify that you are of legal age, sound mind, and are permitted to access these sexually explicit materials. You are a voluntarily participant in the purchased Course(s) and may choose to skip individual sections at your own discretion. You indemnify SHAlliance, LLC from any claims to discomfort, harm, distress, or unauthorized access by other people to your selected Course, whether real or perceived, direct or indirect.
General
Views expressed by any speaker, presenter, or outside content within the Course are their own. We shall have no liability for advice given, or views expressed, by anyone or any material within the Course or in any material provided to students.
We reserve the right to change, add, remove, or update information and to correct errors, inaccuracies, or omissions regarding the Course at any time without prior notice.
Payment Plans
Payment Plan Period
Some parts of the Service are available with a paid Payment Plan. If you choose to purchase any of our Services with a Payment Plan, an automatic recurring payment will be made by you on a periodic basis (such as weekly or monthly), depending on the type of Payment Plan you select when purchasing the Services.
Billing
You shall provide the Company with accurate and complete billing information including full name, address, state, zip code, telephone number, email address, and valid payment method information. Temporary or disposal email addresses must not be used.
Payment Disputes
You shall not file fraudulent, non factual, or incorrect disputes with a payment processor for your Payment Plan. If you have any questions or concerns with your Payment Plan, then you shall contact the SHA Support Team so we can attempt to remedy the issue.
Automatic Recurring Payment Failure
If your automatic recurring payment is declined or unable to be processed for any reason, we may attempt to contact you by phone or email. We may in our sole discretion attempt to re-process the previous payment plan and payment method. In the event any payment is not made and you do not make the required payment by the end of your billing cycle, your access to the Services may be suspended or cancelled.
Payment Plan Cancellations
You may, at any time and without penalty, cancel your Payment Plan and pay the Company the remaining balance due on your purchase, in full. In the event you cancel your Payment Plan and do not make the required payment to the Company, your service may be suspended or cancelled.
Links to Other Websites
Our websites and courses may contain links to third-party web sites or services that are not owned or controlled by the Company.
The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services. We advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
Limitation of Liability; Indemnity
You agree to indemnify and hold SHAlliance, LLC and its Subsidiaries and each of their directors, officers, agents, contractors, partners and employees, harmless from and against any loss, liability, claim, demand, damages, costs and expenses, including reasonable attorney’s fees, arising out of or in connection with your purchase or use of any Courses or Services, your attendance at or participation in Events, or any violation of these Terms or of any law or the rights of any third party.
To the maximum extent permitted by applicable law, in no event shall the Company or its directors, officers, employees, agents, contractors or suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to your purchase or use of any Courses or Services, registration for, attendance at or participation in Events, inability to use the Services, third-party software and/or third-party hardware used with the Services, or otherwise in connection with any provision of these Terms (however caused and on any theory of liability, including negligence), even if the Company or any supplier is aware or has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.
Notwithstanding anything to the contrary contained herein, to the maximum extent permitted by applicable law, our liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid by you to us for the relevant Goods, Courses, Services, or Events, but in no case will our liability to you exceed USD100. You acknowledge that if no amount is paid by you to us for the Goods, Services, Courses, or Events, your remedy shall be limited to injunctive relief only unless otherwise permitted by law, and you shall not be entitled to damages of any kind from us, regardless of the cause of action.
Some jurisdictions do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.
Governing Law and Jurisdiction
All matters arising out of or relating to these Terms are governed by and construed in accordance with the internal laws of the State of Colorado.
In the event of any dispute that is not subject to binding arbitration, you agree to submit to the personal jurisdiction of and exclusive venue in the federal and state courts located in the State of Colorado as the legal forum for any such dispute.
Disputes Resolution, Binding Arbitration and Class Action Waiver
In the event of any dispute between you and the Company, send a notice of dispute to swsexualhealth@gmail.com. In the notice, provide your name, address, contact details, a description of the dispute, and the outcome you seek. You and the Company agree to attempt for 60 days, after the Company’s receipt of a notice of dispute, to resolve informally any such dispute.
If the dispute is not resolved, YOU AND THE COMPANY AGREE TO GIVE UP ANY RIGHTS TO LITIGATE CLAIMS IN A COURT OR BEFORE A JURY, OR TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE ACTION WITH RESPECT TO A CLAIM. OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT MAY ALSO BE UNAVAILABLE OR MAY BE LIMITED IN ARBITRATION.
ANY CLAIM, DISPUTE OR CONTROVERSY (WHETHER IN CONTRACT, TORT OR OTHERWISE, WHETHER PRE-EXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, CONSUMER PROTECTION, COMMON LAW, INTENTIONAL TORT, INJUNCTIVE AND EQUITABLE CLAIMS) BETWEEN YOU AND US ARISING FROM OR RELATING IN ANY WAY TO THIS WEBSITE OR ANY OTHER OF OUR WEBSITES, THE SERVICES, THE EVENTS OR YOUR REGISTRATION FOR, ATTENDANCE AT, OR PARTICIPATION IN EVENTS, OR YOUR PURCHASE, ACCESS, VIEWING, OR USE OF PRODUCTS OR SERVICES THROUGH ANY OF OUR WEBSITES WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION BEFORE THE AMERICAN ARBITRATION ASSOCIATION ("AAA") UNDER THE FEDERAL ARBITRATION ACT ("FAA").
The arbitration will be administered by the AAA in accordance with the Consumer Arbitration Rules (the "AAA Rules") then in effect, except as modified by this Section . (The AAA Rules are available at adr.org or by calling the AAA at 1-800-778-7879.) The FAA will govern the interpretation and enforcement of this Section 17.
A neutral arbitrator will decide and the arbitrator’s decision will be final except for a limited right of review under the FAA. The arbitrator will have exclusive authority to resolve any dispute relating to arbitrability and/or enforceability of this arbitration provision, including any unconscionability challenge or any other challenge that the arbitration provision or the Agreement is void, voidable or otherwise invalid. The arbitrator will be empowered to grant whatever relief would be available in court under law or in equity. Any award of the arbitrator(s) will be final and binding on each of the parties and may be entered as a judgment in any court of competent jurisdiction. THE ARBITRATOR MAY AWARD DECLARATORY OR INJUNCTIVE RELIEF ONLY TO YOU INDIVIDUALLY TO SATISFY YOUR INDIVIDUAL CLAIM, BUT NOT RELIEF THAT WOULD AFFECT NON-PARTIES.
If you prevail on any claim that affords the prevailing party attorneys' fees, the arbitrator may award reasonable fees to you under the standards for fee shifting provided by law.
You may elect to pursue your claim in court rather than arbitration if you provide us with written notice of your intention to do so within 30 days of your purchase. Any such court proceeding will be limited solely to your individual dispute or controversy.
You agree to an arbitration on an individual basis. In any dispute, NEITHER YOU NOR THE COMPANY WILL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS IN COURT OR IN ARBITRATION OR OTHERWISE PARTICIPATE IN ANY CLAIM AS A CLASS REPRESENTATIVE, CLASS MEMBER, OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. The arbitral tribunal may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding. The arbitral tribunal has no power to consider the enforceability of this class arbitration waiver and any challenge to the class arbitration waiver may only be raised in a court of competent jurisdiction.
If your dispute notice involves claims similar to those of at least 5 other customers, and if you and those other customers are represented by the same lawyers, or by lawyers who are coordinating with each other, you and we agree that these claims will be “Related Cases.” You and we agree that the AAA’s Mass Arbitration Supplementary Rules in effect when the Demand for Arbitration is filed, as modified by this Section 17, will apply to Related Cases. Related Cases may only be filed in batches of up to 30 individual arbitrations at a time, and those individual arbitrations will be resolved in the following manner: (i) for the first batch, each side may select up to 15 of these Related Cases to be filed and resolved in individual arbitrations under this Section 17; (ii) none of the other Related Cases may be filed or prosecuted in arbitration until the first batch of up to 30 individual arbitrations is resolved; and (iii) if, after that first batch, the parties are unable to resolve the remaining Related Cases, a second batch of Related Cases may be filed, where each side may select up to 15 of the Related Cases to be resolved in individual arbitrations under this Section. This process of batched individual arbitrations will continue until the parties resolve all Related Cases informally or through individual arbitrations. A court has exclusive authority to enforce this paragraph, including whether it applies to a given set of claims, and to enjoin the filing or prosecution of arbitrations that do not comply with this paragraph.
In these Terms, the term “Dispute” will have the broadest possible interpretation and will include any claim or controversy between you and us regarding these Terms, our Websites, the Services, the Events, the Goods, the price of the Services, Events, or Goods, your use of the Services or Goods or attendance at or participation in Events, your account on our websites, marketing, communications, your purchase transaction, or billing, under any legal theory including contract, warranty, tort, statute, or regulation, except disputes relating to the enforcement or validity of our or our licensors’ intellectual property rights.
If any provision of this arbitration agreement is found unenforceable, the unenforceable provision will be severed and the remaining arbitration terms will be enforced.
Assignment
We may assign these Terms, in whole or in part, at any time without notice to you. You will not assign any of your rights or delegate any of your obligations under these Terms without our prior written consent. Any purported assignment or delegation in violation of this prohibition is null and void. No assignment or delegation relieves you of any of your obligations under these Terms.
Severability
If any provision of these Terms is held to be unenforceable, invalid, void or illegal, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect, failing which that provision will be deemed severed from these Terms and will not affect the validity or enforceability of the remaining provisions of these Terms.
Waiver
Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not effect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach. The waiver by the Company of any right or provision will be effective only if in writing and signed by a duly authorized representative of the Company.
Changes to These Terms or the Services
We reserve the right, at our sole discretion, to change or replace these Terms at any time. If a change is material, we will make reasonable efforts to tell you. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our websites, Courses or Services after those changes become effective, you agree to be bound by the new Terms. If you do not agree to the new Terms, in whole or in part, you must stop using our websites, Courses and Services.
We may sometimes need to change or remove features of the Services or stop providing the Services partially or totally. Except to the extent required by law, we have no obligation to provide replacements for those features or the Services.
Contact Us
If you have any questions about these Terms, you can contact us at:
SHAcertifications@gmail.com
Mailing address:
12081 W Alameda Pkwy, Suite 404
Lakewood, CO 80228
SHAlliance, LLC does business as ‘Sexual Health Alliance’ and ‘SHA’
